Last updated 3 October 2026. This is the whole of it — there is no second policy somewhere else.
This statement covers Better AI Learning at learn.betterailearning.education and the Language Learner app at languagelearner.betterailearning.education. The language app has no account system of its own: when you sign in there, you are signing in here, and anything stored about you is stored here.
Better AI Learning operates both sites and is the data controller for the personal data described here. For anything about this statement or your data, write to information@betterailearning.education. A real person reads it.
If a school, employer or other organization gave you your account, that organization also decides what happens to your learning records within its own courses, and its own privacy notice applies alongside this one.
Every row below is something the system actually stores. Nothing is collected “just in case”.
| What | Why | Lawful basis |
|---|---|---|
| Your name and email address | To have an account at all: to sign you in, to address you, and to send you the emails below. | Contract |
| Your password, hashed | To check your sign-in. It is stored as a one-way hash — we cannot read it, and neither can anyone who obtains the database. | Contract |
| Session records: a token, your IP address, your browser's user-agent string, and the times the session started and was last used | To keep you signed in, to expire the session after about a day of inactivity, and to enforce one active session per account so a shared password is visible rather than silent. | Legitimate interests |
| Sign-in events: whether an attempt succeeded, failed on bad credentials, or was rate-limited, plus whether the device looked like a phone, tablet or desktop | To detect password-guessing and account sharing, and to know whether sign-in is working at all. | Legitimate interests |
| Exercise attempts: the course, lesson, exercise and item you answered, which attempt it was, whether it was correct, and when | To draw your progress report and to decide what to put in front of you next. The text you typed is never sent and never stored — only the right/wrong outcome. | Contract |
| Lesson state: which lessons you have opened and finished | To return you to where you were and to mark the course map. | Contract |
| Purchases: an order reference from our payment provider, which pass you bought, the amount and currency, and the date | To give you the access you paid for and to answer billing questions. Our payment provider is the merchant of record, so it issues the invoice and keeps the statutory transaction record — not us. | Contract |
| Generation records: for a lesson, the topic you asked for; for practice, which skill you practiced and which lessons it drew on — plus which model wrote it, how many tokens it used, and what it cost | To produce what you asked for, to meter your credits honestly, and to investigate a generation that failed. | Contract |
| Aggregate site analytics: page views, referrers, country, and browser class | To know which courses people actually use. Collected without cookies and without building a profile of you — see Cookies below. | Legitimate interests |
Signed out, the app keeps your settings and your answers in your own browser's local storage and sends none of it anywhere: your native language, the course you last opened, which study-plan steps you ticked, your audio preferences, and the log of exercise attempts waiting to be uploaded. If you never sign in, that log is never uploaded. Clearing your browser's site data erases all of it, which also means it is not a backup — sign in if you want your progress to survive a new device.
We use two cookies, both necessary, neither used for advertising:
.betterailearning.education so that one sign-in works across both apps, and it expires after about a day of inactivity. Signing out deletes it.Our analytics does not use cookies and does not fingerprint your device, which is why you are not asked to consent to it. Our payment provider sets its own cookies on its own checkout pages, under its own policy.
We keep this list short on purpose. Each of these is a service we pay to do one job, acting on our instructions:
That is the whole list. In particular, the typefaces are served from our own servers, not from Google Fonts — so reading a page does not announce your visit to anyone we have not named above.
Our servers and database are in the United States, so if you are in the United Kingdom or the European Economic Area your personal data is transferred outside it. We rely on the standard contractual clauses and equivalent terms in our providers' data-processing agreements to protect that transfer. If you would like to know what those say for a particular provider, ask us.
If you are in the United Kingdom or the European Economic Area, the UK GDPR and GDPR give you the right to ask us to:
Write to information@betterailearning.education. We will answer within one month. We do not charge for this and we will not ask you why. If you are unhappy with how we handle it you can complain to your data protection authority — in the UK, the Information Commissioner's Office at ico.org.uk.
Wherever you live, you can ask for the same things. The rights above are the ones the law guarantees; the practice is the same for everyone.
These sites are not directed at children under 13, and we do not knowingly collect personal data from them. If you believe a child has created an account, write to information@betterailearning.education and we will delete it. Where an organization enrolls learners, it is responsible for having the consent its own jurisdiction requires.
Passwords are stored only as one-way hashes. Everything travels over HTTPS. One account can hold one active session at a time, so a password being passed around shows up rather than going unnoticed. No system is perfect; if you find a problem, please tell us at information@betterailearning.education rather than anywhere else first.
If what we collect changes, this page changes with it, and the date at the top moves. Material changes to how we use data you have already given us will be announced by email to account holders rather than quietly edited in.